Warranty & repairs

Warranty

You are legally entitled to a 2-year warranty from the date of delivery. If there are any defects in the product(s) that you bought online and that were delivered to you, send an email to hello@littleblackbike.cc or call +32 (0) 497 11 10 27. You can return the products (with proof of purchase) to SportEvà BVBA. The costs to return the products are paid by you, the buyer.

We ensure that our products are in perfect condition and that they comply with the description on the website (technical specifications, etc.). If there is something wrong with your order, let us know straightaway. You are required to check the delivered items upon receipt. If one of the items is wrong, incomplete or faulty, you must immediately report this in writing to SportEvà BVBA.

You can report any defects or incorrectly delivered items to SportEvà BVBA up to 2 months after delivery. If SportEvà BVBA finds your complaints justified, SportEvà BVBA will either replace the delivered goods free of charge or make a written arrangement with you about the compensation.

Had an accident?

Catch a break!

Has an accident ruined your new cycling outfit? No worries ... Little Black Bike will make sure you won’t break the bank on a new cycling kit. If you have an accident with your bike in which your outfit is damaged within 12 months of purchasing a cycling jersey or cycling shorts, we will offer you a 40% discount when buying a new outfit.

Conditions:

• Send photos that show that you were wearing the outfit when the accident happened.
• The damage to your outfit is not normal wear and tear.
• You bought the outfit within 12 months before the accident.
• Your new outfit is in the same category of outfits as the old one.

Questions? Feel free to contact us!