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General conditions

Company details:

Company name: SportEvà BVBA
Trading name: Little Black Bike
Email address: hello@littleblackbike.cc
VAT number: BE 0844.927.804
Telephone number: +32 (0) 497 11 10 27

General terms and conditions

These general terms and conditions apply to all offers from SportEvà BVBA.

 The general terms and conditions and the specific terms and conditions stated below apply to all offers, commitments and agreements to which SportEvà BVBA is a party. 

These general terms and conditions take precedence over all other terms and conditions. The customer is responsible for knowing these terms and conditions and irrevocably accepts them by placing the order, thereby expressly and completely renouncing the applicability of his/her own general and / or specific terms and conditions. 

These general terms and conditions can be consulted on the website at any time. 

We guarantee that the delivered product meets the agreement as well as the specifications mentioned in the offer. 

Parties

Seller: SportEvà BVBA 

Buyer: a consumer in the definition of Article I.1, 2° WER (Belgian economic law), which refers to any natural person who acts for purposes that fall outside his/her (craft) trade, business or professional activity. 

Questions

If you have specific questions about, for example, dimensions, colour, availability, delivery time or delivery method, you can contact hello@littleblackbike.cc or call +32 (0) 497 11 10 27 before ordering.

Offers

Offers are not binding, unless otherwise stated in the offer. If you accept a non-binding offer, SportEvà BVBA reserves the right to withdraw or deviate from the offer within the period of 3 working days after receipt of that acceptance. Verbal commitments only bind SportEvà BVBA after they have been confirmed explicitly and in writing.

 Offers from SportEvà BVBA do not automatically apply to repeat orders. SportEvà BVBA cannot be held to its offer if you should have understood that the offer, or a part of it, contained an obvious mistake or error. Additions, changes and / or further agreements are only valid if agreed in writing.

 Had an accident? No worries: we’ll give you a discount on a new outfit!

If you have an accident with your bike in which your outfit is damaged within 12 months of purchase, you can get a discount when you purchase a new outfit.

 Conditions:

  • Send photos that show that
  • The damage to your outfit is not normal wear and tear.
  • You bought the outfit within 12 months before the accident.
  • Your new outfit is in the same category of outfits as the old one.

The discount that will be granted on the new outfit will be agreed between the parties when you inform SportEvà BVBA of the accident and will be recorded in a separate agreement.

Images and specifications

All images, photos, drawings, ... or specifics on weight, dimensions, colours, images of labels, .... on the webshop of SportEvà BVBA are only an approximation, are indicative and cannot give rise to compensation or dissolution of the agreement.

Prices

All prices include 21% VAT. 

Prices are not increased within the duration of the offer, unless legal measures make this necessary. All prices on the webshop are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors. 

Delivery and delivery times

Delivery takes place while stocks are available. If the ordered product is no longer in stock, the customer will be notified and the money will be refunded.

The delivery of the products is done by bpost to the delivery address specified by the buyer. If no one is present at the time of delivery, the driver will leave a note so that the package can be picked up at the nearest post office according to the regulations of bpost.

In accordance with applicable law, the orders will be executed within a period of no more than 30 days. If this is not possible due to the fact that the ordered product is no longer in stock or no longer available, the customer will be notified and the money will be refunded. If there is a delay for any other reasons, or an order cannot be executed or only partially executed, you will receive a message within 14 days after placing your order and, in that case, you have the right to cancel the order without incurring costs or notice of default.

The usual delivery times are indicative only and do not bind SportEvà BVBA. The buyer is aware of the transport risks and must address any questions about these risks to the delivery carrier.

Shipping costs

Shipping within the Benelux:

  • free shipping for purchases 100 EUR and over
  • Belgium: 6 EUR
  • The Netherlands / Luxembourg: 10 EUR

We try to process and ship every order within 2 business days after receiving the order.

Shipping within Europe:

  • free shipping for purchases xxx EUR and over
  • Delivery via DHL: 15.00 EUR

We try to process and ship every order within 2 business days after receiving the order.

Right of withdrawal

In accordance with articles VI.47 and VI.49 of the Belgian Economic Law, you have the right to revoke your online order within 14 calendar days from the day following the delivery of the products. This right of withdrawal only applies if the product is unused and accompanied by the original, complete, undamaged packaging.

After this period of 14 calendar days, the agreement has been concluded, and revocation is no longer possible.

Pursuant to Article VI.49 of the Belgian Economic Law, you are obliged to inform SportEvà BVBA before the expiry of the 14 calendar days that you wish to revoke your order. You are responsible for proving the timeliness of exercising the right of withdrawal.

The products must be returned in the original packaging (including accessories and accompanying documentation) and in new condition.

If you have used the products, other than trying on the item once, or they have been damaged in any way, the right of withdrawal within the meaning of this paragraph expires. With due observance of the provisions in the previous sentence, SportEvà BVBA ensures that within 14 days after receiving the product in the correct condition, the full purchase amount (including the calculated shipping costs you paid for) is refunded to you by means of the same payment method as the one used by you. Any return of the delivered goods is to be paid by you entirely and at your own risk.

Gift cards cannot be returned.

Return address: SportEvà BVBA, Raaktstraat 28, 9040 Ghent (Sint-Amandsberg), Belgium

Warranty and conformity

In accordance with Articles 1649bis to 1649octies of the Belgian Civil Code, consumers enjoy legal rights and protection when buying consumer goods.

The legal warranty period of 2 years is fully valid from the date of delivery. For products purchased online and delivered to the buyer at home, the buyer should first contact hello@littleblackbike.cc or call +32 (0) 497 11 10 27 in case of any defect, after which the buyer must return the product (with proof of purchase) at their own expense to SportEvà BVBA.

We guarantee that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions and / or existing government regulations on the conclusion date of the agreement. You are obliged to check the delivered goods upon receipt. If the delivered product is incorrect, inadequate or incomplete, you must report these defects in writing to SportEvà BVBA straightaway (before proceeding to return the items to SportEvà BVBA).

Any defects or incorrectly delivered products must and can be reported to SportEvà BVBA in writing up to a maximum of 2 months after delivery. If your complaints are found to be justified by SportEvà BVBA, SportEvà BVBA will, at its option, replace the delivered goods free of charge or make a written arrangement with you about the compensation.

Event cancellation

If you are registered for an event / workshop / cycling trip / ... organised by SportEvà BVBA, a cancellation is only permitted in exceptional cases. 

Force majeure

SportEvà BVBA is not liable if and insofar as its obligations cannot be met due to force majeure. 

Force majeure means any strange cause, as well as any circumstance, which should not reasonably be for its risk. Delays or failure on behalf of our suppliers, disruptions in the internet, disruptions in electricity, disruptions in e-mail traffic and disruptions or changes in technology supplied by third parties, transport difficulties, strikes, government measures, delays in supply, negligence by suppliers and / or manufacturers of SportEvà BVBA as well as its auxiliary persons, illness of staff, defects in resources or transportation are expressly considered as force majeure. 

SportEvà BVBA reserves the right to suspend its obligations in the event of force majeure and has the right to dissolve the agreement in whole or in part or claim that the content of the agreement is amended in such a way that implementation remains possible. 

SportEvà BVBA is under no circumstances obliged to pay any fine or compensation. If upon the commencement of the force majeure, SportEvà BVBA has already partially fulfilled its obligations, or can only partially meet its obligations, it is entitled to separately invoice the already delivered or the deliverable part, and the customer is obliged to settle this invoice as if it concerned a separate contract. However, this does not apply if the already delivered or deliverable part has no independent value. 

Liability

SportEvà BVBA can never be held liable for damage caused by incorrect use of the products. 

Read the instructions on the package and / or consult our webshop before use.

Retention of title

Title to all products sold and delivered to you by SportEvà BVBA remains the property of SportEvà BVBA as long as you have not yet paid the claims of SportEvà BVBA under the agreement or earlier or later similar agreements, as long as you have not yet paid for the services provided or to be provided under these or similar agreements and as long as you have not yet paid the claims of SportEvà BVBA for failing to fulfil such commitments, including claims for fines, interest and cost. 

GDPR clause

Under the agreement, it is possible that personal data will be processed for the purposes stated in this agreement. The personal data will only be processed if this results from the execution of the agreement (e.g., to make the delivery to the customer and to inform the customer of new products that are closely related to the product that is the subject of this agreement). If SportEvà BVBA processes the personal data for other purposes, it will request the customer's approval before doing so.

SportEvà BVBA will give the customer the opportunity to exercise his/her rights relating to his/her personal data. The customer is informed about these rights (and many other matters) in the Privacy Policy, as it is included on the website. The data is stored for the duration of the agreement.

Applicable law / competent court

The law applicable to this agreement is Belgian law.

If a dispute arises from our cooperation agreement or agreements that ensue from it, we will first try to resolve it through mediation as provided for in articles 1724 to 1737 of the Belgian Judicial Code. 

If the dispute cannot be resolved through mediation, we will have our dispute settled by a competent court in the judicial district of Ghent (Belgium). 

Both parties (you as a customer and we as a supplier) accept electronic communication (e.g., e-mail) as evidence. 

Customer service

Customer service can be reached in different ways:

  • By telephone: +32 (0) 497 11 10 27;
  • By e-mail: hello@littleblackbike.cc;
  • By post to the following address: SportEvà BVBA, Raaktstraat 28, 9040 Ghent (Sint-Amandsberg), Belgium.

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